September 2004

Member Highlights : Spotlight Interview

Member Spotlight: CAM Communications, Inc.

CAM Communications, Inc., known as CAMCOM ( http://www.cam-comm.com ) provides a comprehensive range of engineering, furnishing, installation, test and turn-up and removals of central office transport, switching, power and voicemail equipment; designs aerial, buried and

underground fiber optic, coaxial and copper cable systems; offers LAN and WAN design and installation of cabling for voice and data networks; and provides logistics, material management and accompanying support services. Carlos Munoz, CEO of CAMCOM spoke with PulseOnline staff about the founding of his company and the services it offers, opportunities for market growth and the value of TIA membership.

Please tell our readers about the history of your company.

I founded the company in 1991 as a home-based business venture to provide installation and maintenance services for PBX, data networking solutions and cabling. The company began to diversify in 1994 by providing engineering and furnishing materials and installation services (EF&I) to an original equipment manufacturer of voicemail systems. CAMCOM has evolved into a full service provider of EF&I services.

Explain the type of products and services your company offers.

CAMCOM performs site surveys, telecommunications consulting; EF&I for central office transport, switching, power equipment and voicemail systems; bar code labeling; testing & turn-up; emergency maintenance and trouble shooting; and end-of job-quality survey, 24/7 pre- and post-installation service, systems integration and LAN/WAN cabling. CAMCOM is able to handle logistics services throughout the Mid-Atlantic region utilizing warehousing facilities and a fleet of fully equipped vans and trailers.

What type of client does your company serve, and what does your typical client project look like?

Our clients include major telecom companies, federal agencies and enterprise companies. A typical central office turnkey project may include engineering, furnishing the miscellaneous materials and installation of landlines, fiber or DSL equipment. CAMCOM has experience with equipment manufacturers such as Cisco, Lucent, Ciena, Fujitsu, ADC and AFC, to name a few.  Another type of client project is the installation of VoIP cabling for enterprise companies who are rewiring their facilities to provide the newest and fastest voice/data capabilities.

How have you remained competitive in a difficult market, and what opportunities are available for your market

growth in the next few years?

CAMCOM has a history of consistently delivering quality services as measured by our clients’ metrics, and this is primarily what differentiates us from our competitors. We continually seek ways to reduce our internal costs, enabling us to be more competitive on business that we quote. From a purchasing perspective, we seek new vendors who have lower-priced products and services. One recent example of major savings for us is that all of our company cellular phones are from a single wireless provider so calls between our employees cell phones are free.  With our reputation for delivering quality services at competitive prices, the high skill level of our employees in the EF&I of voice/data transmission services and the growing market for faster and greater bandwidth and wireless services, we see tremendous growth potential ahead of us.

Explain the value of your TIA membership.

CAMCOM has gained access to key telecom executives at major corporations through the networking and business events hosted by TIA. We have participated in various educational programs provided by TIA, such as the Supplier Diversity Summit at SUPERCOMM. TIA’s Web site is a useful tool to help us stay current on educational opportunities and telecom events.

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Date: September 2004